Work with Us


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Paid Staff Opening: Hospitality Coordinator (part-time)

Click here to apply for the open Hospitality Coordinator position.

Click here to download the Job Description (also listed below)

Primary Job Duties

Programs Hospitality and Administration

  • In consultation with Program Team(s), ensure that all program participants feel welcomed, prioritized and supported throughout their time in Seattle;
  • In consultation with Program Team(s), coordinate all travel arrangements for incoming program participants;
  • In consultation with Program Team(s), coordinate all accommodation arrangements (homestays, Air B&B, hotels) for incoming program participants;
  • Provide other support to program staff, as needed.

External Affairs Hospitality and Administration

  • Work closely with external affairs team to take responsibility for homestay cultivation and stewardship;
  • Work closely with external affairs team on events related to iLEAP programs and special events related to donor cultivation and stewardship;
  • Provide other support to external affairs team, as needed.

Operations Hospitality and Administration

  • Responsible and accountable for the organization, cleanliness, and aesthetic of iLEAP training and office space;
  • Provide high-level customer service and hospitality for all those who use and are connected to the iLEAP space;
  • Represent iLEAP with Good Shepherd Center resident management and its tenants and work to maintain positive relationships;
  • Coordinate guest reception;
  • Provide other support to operations team, as needed.

Operations: Space Rental Program Hospitality and Administration

  • Coordinate negotiations for space contracts and book event space, order supplies and audiovisual equipment, and ensure appropriate décor (florals, linens, color schemes, etc);
  • Gather information on each booking to achieve quality event productions;
  • Propose new ideas to improve the event planning and implementation process;
  • Manage and supervise event preparation, during the event, and clean up for events as necessary, ensuring all building and rental regulations are followed;
  • Manage and track space rental revenues and expenditures;
  • Inform iLEAP leadership by reviewing and analyzing rental data; summarizing information; identifying and presenting trends and opportunities;
  • Initiate and manage the marketing and advertising of space rental activities to outside clientele, including scheduling walk-throughs, Open Houses, promotional materials, and outside sales.

Time Allocation
1. Programs 25%
2. External Affairs 25%
3. Operations 50%

Core Competencies

  • High level of self-awareness;
  • Skilled at giving and receiving feedback;
  • Alignment with iLEAP vision and mission;
  • Cross-cultural hospitality;
  • Skilled at working in teams and independently;
  • Resourceful and solution-oriented;
  • Creative problem-solver
  • Flexible, patient and compassionate;
  • Clear, effective and efficient communicator;
  • Ability to communicate with diverse audiences.

Qualifications

  • Minimum of 3 years of experience in the broad field of hospitality (hotel, travel/tourism, event management, food services, etc);
  • English language fluency (speaking and listening), advanced (writing);
  • Experience working outside of the US, a plus.

Other Skills

  • Office 365
  • Asana/Workflow platform
  • SalesForce/CRM
  • Constant Contact

Overview

  • Reports to: Executive Director
  • FTE: 50% to 75%, seasonal, may increase
  • Salary Range: $21.50-23.50/per hour
  • Initial contract: 6 months, long-term renewal TBD
  • Benefits: flexible work schedule, strong work culture of personal and professional growth
  • To apply visit this link: https://ileap.formstack.com/forms/hosp_coordinator

 

Volunteering

There are a number of ways that you can volunteer your time and share your skills with iLEAP. Please email info@iLEAP.org with your questions.

  • Event Support: venue set up & take down, greeting attendees, overall event preparations
  • Program Support: helping to provide “behind the scenes” support for specific training activities
  • Operations Support: general space maintenance and assistance–we have a large and beautiful office space, so we’re always looking for help in taking care of it!